My Cart


SHIPPING

ONCE YOU PLACE AN ORDER, YOU WILL RECIEVE AN YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION.

SUBJECT TO AVAILABILTY, ORDERS ARE PROCEESED WITHIN 1-2 WORKING DAYS. ORDERS PLACED ON FRIDAY AFTER 2PM WILL NOT BE PROCESSED UNTIL MONDAY. PLEASE NOTE THAT ORDERS MAY TAKE LONGERA DURING MAJOR HOLIDAYS. PLEASE NOTE WE DO NOT SHIP ON THE WEEKEND. . 

ONCE YOUR ORDER IS SHIPPED YOU WILL RECIEVE A SMS FROM OUR SHIPPERS ALONG WITH A CONFIRMATION EMAIL AND TRACKING NUMBER. IN THE EVENT THAT A PRODUCT IS OUT OF STOCK OR ON PRE ORDER, YOU WILL BE CONTACTED BY OUR CUSTOMER SERVICE TEAM.

PLEASE NOTE THAT ONCE YOUR  ORDER IS IN TRASIT, WE ARE NO LONGER RESPONSIBLE. ALL RISKS ASSOCIATED ARE ASSUMED BY THE COURIER.

INTERNATIONAL ORDERS

7TH HVN SHIPS INTERNATIONALLY. PLEASE EMAIL US IF YOU’RE UNSURE ABOUT YOUR COUNTRY.

ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERY DUTIES UNPAID (DDU). CUSTOMS, DUTIES, AND TAXES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST AT CHECKOUT. THE CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS, DUTIES, TAXES, AND FEES UPON DELIVERY.

UNFORTUNATELY, WE ARE UNABLE TO CALCULATE THESE CHARGES BEFORE YOUR ORDER IS PLACED. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ASSISTANCE WITH ESTIMATING ADDITIONAL COSTS.

RETURNS AND EXCHANGES 

IF YOU ARE NOT HAPPY WITH YOUR ORDER, PLEASE EMAIL INFO@7THHVN.COMTO REQUEST A RETURN AUTHORIZATION. 

WE ALLOWS RETURNS AND EXCHANGES WITHIN 14 DAYS OF THE ORDER PLACEMENT DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN. FAILURE TO DO SO CAN DELAY THE PROCESSING OF YOUR RETURN. RETURN SHIPPING WILL BE PAID BY CUSTOMER.

EXCHANGES CAN BE MADE FOR A DIFFERENT SIZE OR COLOR OF THE ORIGINAL STYLE ORDERED. IF YOU WOULD LIKE TO EXCHANGE YOUR ITEM FOR A DIFFERENT STYLE, PLEASE RETURN YOUR ITEMS FOR A REFUND AND PLACE A NEW ORDER FOR THE STYLE YOU WOULD LIKE. 

RETURNS ARE TYPICALLY PROCESSED WITHIN 5 BUSINESS DAYS OF THE PACKAGE ARRIVING AT OUR FACILITY. THIS PERIOD MAY BE LONGER DURING PEAK SALES PERIODS. DEPENDING ON YOUR PAYMENT PROVIDER, IT CAN TAKE 5-10 BUSINESS DAYS FOR THE REFUNDED AMOUNT TO POST TO YOUR ACCOUNT.

IF WE DETERMINE THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU. 

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT INFO@7THHVN.COM